Frequently asked questions

Ares currently presents service routes for London, Birmingham, Manchester and Bristol. The postcode checker is informational while final delivery boundaries and fulfilment rules are confirmed.

Delivery timing has not yet been approved for online ordering. Ares will confirm the available day and service arrangement directly before supply begins.

The catalogue currently shows indicative product pricing only. Delivery charges, thresholds and any location-based conditions will be confirmed before the Shopify store launches.

The presentation includes proposed rental and purchase routes. Final rental periods, installation, servicing, cancellation and ownership terms are still to be agreed and documented.

The returnable 13L model is intended to include an agreed empty-bottle collection process. Collection timing, sanitisation evidence, refill counts and end-of-life handling require final operational documentation.

The deposit policy has not yet been confirmed for online ordering. Any deposit or return conditions will be shown clearly before a customer commits.

Yes. Spring water is a regulated bottled-water category in the UK. The final store should link the approved source, bottling and compliance evidence before making product-specific regulatory claims.

Existing Ares materials supply typical values including calcium 92 mg/l, magnesium 27.8 mg/l, bicarbonate 382 mg/l, sodium 16 mg/l and pH 7.45. These values remain provisional until checked against the current laboratory report.

Recurring delivery is planned for the Shopify store. Eligible products, frequencies, savings, account controls and cancellation terms will be selected when the subscription service is configured.

Space, power and installation requirements depend on the final dispenser models. Approved model specifications will be added before customers can order or rent a unit.

The website includes a dedicated workplace route and an indicative package estimator. Ares can use the resulting enquiry to confirm site requirements, availability, pricing and invoicing arrangements.

Online payment is not active on this presentation website. Payment methods will be configured and displayed through Shopify checkout before transactional launch.